Run Your Business With Clover Merchant POS Systems

What Is the Clover Merchant POS System

A point of sale system facilitates the processing of transactions in a retail or online store. Some few years back, POS systems used to be the equivalent of cash registers in retail stores.

However, modern-day POS systems are entirely digital and they come with numerous features that make it so much easier for small and medium businesses to process transactions.

The Clover POS system includes both the software and hardware that help in transaction processing.

Clover, just like most POS systems, has the following hardware components:

• Touchscreen monitor on a computer or a mobile device such as a tablet or smartphone
• Cash drawer
• Receipt printer
• Barcode scanner
• Credit card reader
• Network devices

Notably, online businesses that don’t have a physical location don’t need to have most of the Clover POS hardware mentioned above. Their POS is their e-commerce website that may include virtual terminals that allow the site to accept payments anywhere without a POS device. The E-commerce site should also have a shopping cart and other online shopping software.

Clover POS system also does more than just process transactions as the software supports other business features including:

• Accept contactless payments such as contactless cards and mobile payments
• Inventory management, which allows you to keep tabs on your stock levels
• Offer online ordering, which allows restaurant owners to create an online menu that customers can use to order
• Provide POS reports that include sales and revenue reports that help you make better business decisions
• Providing physical and digital receipts that can make refunds easier and also improve the reputation of your business
• A clover-merchant account that offers Clover merchant services which allow your POS to accept and process debit and credit card payments
• Provide employee management services that give you insights into your employees’ performance, allow you to create employee schedules and make it easier to run payroll
• Customer relationship management through the CRM tool and metrics helps businesses improve customer experience through effective communication, customer service, and marketing
• Tipping support that allows customers to give a digital tip to restaurants and other service industries workers
• Invoicing as the software can help generate invoices and track payments
• Offers 24/7 customer support
• Provide a loyalty program and an easy-to-use discount and coupon additional feature, plus it also distributes and processes gift cards

How the Clover POS System Works

If you’re wondering if the Clover POS system is suitable for your business, read how it works, so you can make an informed choice.

The customer decides to make a purchase– The Clover POS starts working when a customer makes an order either on a physical or online store. For the former, the customer may ask for help from the sales assistant while in an online store, the customer will add the items they intend to buy to their shopping cart.

A sale is initiated by the cashier– The sale is initiated when the cashier starts to scan the items and enter them on the sale screen. The Clover POS system will populate the screen with each scanned product and its price. The software will also update the inventory count and adjust the stock levels.  Once the cashier is done scanning the items, they’ll inform the customer of the total cost of the items.

Customer pays– The shopper once they’re told the amount due will select a payment method. They can choose to pay in cash, loyalty points, gift card or electronically using their credit card or mobile device. In case the payment is made electronically, the payment terminal or the Clover merchant account helps to confirm the payment.

The transaction is finalized– Once the payment is confirmed by the system, the point of sale system finalizes the transaction by creating a digital or printed receipt. For cash transactions, the printer prompts the cash drawer to open and receive the money.  At this point, the customer is also handed the purchased items together with the receipt

The software keeps everything in check– Behind the scenes, the Clover Merchant POS software captures and updates the data fed and produces important business reports and analytics.

Business Doesn’t have to be complicated with Clover POS Systems